Privacy Policy

1. Introduction

Iguana Removal Pros ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Request a quote from service providers
• Submit an emergency service request
• Contact us through our contact form
• Leave a review

This information may include: name, email address, phone number, property address, and service details.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referral URLs
• Pages viewed and time spent on pages
• Click data

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Connect you with licensed iguana removal service providers
• Process and fulfill quote requests
• Send emergency service notifications to providers
• Communicate with you about your account and services
• Improve and optimize our website and services
• Prevent fraud and enhance security
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

4.1 Service Providers

When you request a quote or emergency service, we share your contact information and service details with relevant licensed providers in your area. Providers are required to maintain confidentiality and use your information only for providing services.

4.2 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processing (Stripe)
• Email delivery (Resend)
• SMS notifications (Telnyx)
• Analytics (Vercel Analytics)
• Hosting and infrastructure

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request transfer of your data

To exercise these rights, please use our contact form.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: